Support Analyst
As a Support Analyst, you are on the front lines of ensuring that Range's clients have seamless and successful interactions with our embedded finance platform. This role involves diagnosing complex technical issues reported by users across various services. You will be responsible for analyzing bug reports, coordinating with engineering teams for fixes, and providing clear, empathetic resolutions to high-priority customer queries. Key responsibilities include managing support tickets through various channels (email, chat), maintaining comprehensive internal documentation, and proactively identifying systemic product gaps. A strong analytical mind combined with exceptional communication skills is crucial. If you enjoy solving puzzles and helping businesses operate smoothly using cutting-edge financial technology, this is the perfect fit.
(تازہ ترین نوکریاں، سلیبس اور ٹیسٹ کی تیاری کی مکمل معلومات)
Preparing
2800
Question set
100
Duration
Permanent
Focus areas
People Also Ask (FAQs)
What is the last date to apply for Support Analyst?
The closing date is listed in the official advertisement — apply as early as possible.
How do I apply for Support Analyst?
Use the official apply link on this page to submit your application. A step-by-step how-to-apply guide for this job is also linked below.
Is there negative marking in the range test?
The marking rule is announced per test in the advertisement and roll-number-slip instructions. Many MCQ screening tests have no negative marking, but always verify it for your specific test.
What is the passing marks for this test?
The official passing marks are generally 50%, but merit is competitive — scoring above 75% is a safer target to secure an interview call.
How can I prepare for the Support Analyst test?
Prepare with the free subject-wise MCQs, past papers and timed mock tests on PrepPro Academy — every question includes the answer with an explanation. Focus areas: Customer Support, Troubleshooting, SaaS Platforms, Communication Skills.
Quick start
Review the job summary, then jump into prep with the same flow used for exam starts.