How we handle your information.

This Privacy Policy explains how PrepPro Academy ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our website and services at preppro.academy.

1. Information We Collect

We collect information you provide directly (name, email, password when you register), information generated through your use of our platform (exam scores, progress data, session logs, device and browser information), and information collected automatically through cookies and similar technologies (IP address, pages visited, time spent, referring URL).

2. How We Use Your Data

Your information is used to operate and maintain your account, restore exam sessions, personalize your dashboard, generate learning analytics, improve our services, communicate important updates, ensure platform security, and serve relevant advertisements through third-party ad networks.

3. Cookies and Tracking Technologies

We use cookies and similar technologies for essential site functionality (authentication, session management), analytics (Google Analytics to understand site usage patterns), session recording (Microsoft Clarity to improve user experience), and advertising (Infolinks to display relevant ads). You can manage cookie preferences through your browser settings or our consent banner. Disabling essential cookies may affect platform functionality.

4. Third-Party Advertising

We use Infolinks to display advertisements on our platform. Infolinks and its advertising partners use cookies and web beacons to serve ads based on your prior visits to our website and other websites on the internet. You may opt out of personalized advertising through the Network Advertising Initiative opt-out page (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info). For users in the European Economic Area (EEA), UK, and Switzerland, personalized ads are shown only with your consent.

5. Third-Party Analytics

We use Google Analytics to collect anonymized data about how visitors interact with our site, including pages visited, time on site, and traffic sources. We also use Microsoft Clarity to record anonymized session replays and heatmaps. These services may set their own cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

6. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist in operating our platform (hosting, database, email services), advertising partners (Infolinks) who serve ads on our site, analytics providers (Google Analytics, Microsoft Clarity) to understand usage, and law enforcement or regulatory authorities when required by law. All third-party partners are bound by their own privacy policies and data processing agreements.

7. Your Rights and Choices

You can update or correct your profile information from your account settings. You may opt out of personalized advertising through Google Ads Settings. You can disable non-essential cookies through your browser or our consent banner. You may request deletion of your account and associated data by contacting us at support@preppro.academy. Users in the EEA have additional rights under GDPR, including the right to access, rectification, erasure, data portability, and to object to processing.

8. Data Security and Retention

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure password hashing, HTTP-only authentication cookies, and rate-limiting to protect your data. We retain your account data for as long as your account is active. Exam progress and analytics data may be retained for up to 24 months after your last activity. You may request earlier deletion by contacting us.

9. Children's Privacy

PrepPro Academy is designed for users aged 16 and above who are preparing for government competitive examinations. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at support@preppro.academy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the bottom of this page and, where appropriate, notify you via email or a prominent notice on our platform. Your continued use of PrepPro after changes are posted constitutes your acceptance of the updated policy.

Last updated: June 16, 2026