Technical Customer Success Manager - EMEA

PostHog is seeking a highly motivated Technical Customer Success Manager to join our growing team in the EMEA region. This role is critical for translating complex technical challenges into actionable customer success strategies. You will be responsible for onboarding new enterprise clients, leading deep-dive product demonstrations, and ensuring optimal feature adoption within diverse industry sectors. Key responsibilities include acting as a trusted advisor during implementation phases, troubleshooting complex integrations, and mentoring client teams on best practices for data tracking using our platform. Ideal candidates possess exceptional communication skills, a strong understanding of modern analytics stacks, and proven experience managing relationships with technical stakeholders across EMEA countries. This role requires proactive problem-solving to maximize customer ROI and build lasting partnerships. Key Qualifications: Deep technical aptitude, SaaS product knowledge, client-facing expertise, proficiency in stakeholder management.

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