Customer Service Advisor - Deutschsprachig (m/w/d)

iwoca is seeking a highly motivated and articulate Customer Service Advisor to join our operations in Frankfurt. This role is crucial for ensuring exceptional client experiences, requiring native or near-native proficiency in German. Key responsibilities include managing inbound inquiries via phone, email, and chat, troubleshooting account issues, and providing guidance on credit product features. You will act as the primary point of contact for our diverse customer base, maintaining high levels of professionalism and empathy. Candidates must possess excellent communication skills, a proactive approach to problem-solving, and a passion for helping people. Experience in a BPO or financial services environment is highly desirable. This full-time role offers the opportunity to grow within our rapidly expanding Customer Operations team.

(تازہ ترین نوکریاں، سلیبس اور ٹیسٹ کی تیاری کی مکمل معلومات)