Manager of Renewals, SMB

We are seeking a highly motivated Manager of Renewals to own and drive the renewal process for our Small to Medium Business (SMB) client segment. This role is critical in maintaining predictable recurring revenue by securing contract renewals and identifying upsell/cross-sell opportunities within existing accounts. Key responsibilities include building strong, lasting relationships with key stakeholders, managing a high volume of contract negotiations, and developing strategic retention plans. You will analyze renewal risk metrics and proactively engage with customers facing churn risks. The ideal candidate has proven experience in SaaS renewal cycles, deep understanding of the SMB market dynamics, and exceptional negotiation and communication skills. This role requires a blend of operational rigor and relationship building expertise to ensure maximum customer lifetime value.

(تازہ ترین نوکریاں، سلیبس اور ٹیسٹ کی تیاری کی مکمل معلومات)