Operations Team Leader- Riyadh

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities: Responsible for day-to-day supervision of call center associates including work and attendance monitoring, effectively coach direct reports on performance, identify performance related issues and develop action plans, ensure service delivered meets contractual KPIs, communicate expectations, provide subject matter expertise, conduct team meetings. Associate's degree in related field with 2-4 years of relevant experience preferred. Highly motivated, strong communication skills, ability to lead team in multi-tasking.

(تازہ ترین نوکریاں، سلیبس اور ٹیسٹ کی تیاری کی مکمل معلومات)