Customer Support & Sales Agent ( Sewing Specialist)| E-commerce | Remote

Foxelli Group is hiring a dedicated Customer Support & Sales Agent to join our remote e-commerce team. This role is crucial for maintaining exceptional customer satisfaction and directly contributing to sales growth through proactive engagement. You will handle diverse inquiries related to textiles and sewing products, troubleshooting order issues, providing detailed product advice, and identifying upselling opportunities. Key responsibilities include multi-channel communication management (email, chat), managing the full customer journey from inquiry to post-sale follow-up. The ideal candidate thrives in a high-volume, fast-paced environment, possesses excellent written and verbal communication skills, and shows an aptitude for both service excellence and sales conversion techniques. This is a rewarding opportunity for career growth in digital retail.

(تازہ ترین نوکریاں، سلیبس اور ٹیسٹ کی تیاری کی مکمل معلومات)